Shipping policy


  • Orders to Casablanca, Morocco are delivered in 1 to 2 working days.
  • Orders to other Moroccan cities are delivered in 2 to 3 working days.
  • International orders are delivered in 5 to 10 working days depending on the country of destination.

Orders are not shipped or delivered on weekends or holidays.

If we receive a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you by email or phone.

Shipping internationally within the EU is tax free for the customer – for non EU shipments in most cases there is no issue at all and you will not incur any additional fees. However, the following needs to be read and understood before ordering from our website.

When ordering from, you are responsible for ensuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the country that he is trying to import the product to.

Orders are, unless otherwise specified, marked as gifts when shipped. This measurement aims to avoid unnecessary customs & duties payments at the country of destination. Nevertheless, it may occur that products may be still subjected to import taxes, customs duties and fees levied by the destination country. In these cases DHL/Ups will only deliver the product once the recipient has paid the amount due. Unfortunately, we do not have control over this but can only inform you here.

In case additional charges apply upon reception and you choose to not pay, Buckle & Seam reserves the right to not refund at all or partially shipping fees, return fees, taxes or the entire product costs.

In case you haven’t received any shipping confirmation within 3 business days after you placed the order please contact us at

We ship mostly with DHL or UPS within Europe. If you live outside of Europe, DHL hands your package over to a national shipment provider.

As long as you haven’t received a shipping confirmation email yet, that’s no problem at all. Just write an email with the new shipping address to and we will change your address.

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